Terms of Service
1. Acceptance of Terms
By accessing or using Namence services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Service Description
Namence provides web hosting, VPS hosting, domain registration, and related services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
- Web Hosting Services
- VPS Hosting
- Domain Registration
- SSL Certificates
- Technical Support
3. User Obligations
You agree to:
- Provide accurate account information
- Maintain the security of your account credentials
- Comply with all applicable laws and regulations
- Use services responsibly and not for any illegal purposes
- Not interfere with or disrupt our services or networks
4. Payment Terms
Services are billed according to the plan you select. You agree to pay all fees associated with your account.
- All payments are due in advance of service delivery
- Refunds are subject to our refund policy
- Late payments may result in service suspension
- Prices are subject to change with notice
5. Service Level Agreement
We strive to maintain 99.9% uptime for all services. Details of our service level agreements, including compensation for downtime, are specified in our SLA documentation.
6. Acceptable Use Policy
Prohibited activities include:
- Distribution of malware or viruses
- Unauthorized access attempts
- Spam or unsolicited mass emailing
- Copyright infringement
- Hosting illegal content
7. Termination
We reserve the right to terminate services for violations of these terms. You may terminate your service by contacting support and following our account closure procedures.
8. Limitation of Liability
Namence is not liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.
9. Amendments
We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the new terms.
10. Contact Information
For questions about these terms, please contact us at [email protected]
Last updated: February 20, 2025